We locates China who is named “World Factory”,can ship orders to worldwide nearly every country across the global, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.We offer free flat rate shipping on all our products to most destinations.
Order Successful
For the products which are available to “Add to cart” or “Buy it”,you can place order without consulting.After you have successfully placed your order,please wait minutes,we`ll send you email confirmation. If you have any requests for your order, kindly let us know by Email ( sale@smartclima.com ) as soon as possible at this stage before your order enters the processing stage.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment.
Shipping
We offer international shipping to most countries worldwide.Our partners with major international shipping companies to offer different methods.Usually,we provide 2 shipping methods: sea shipping and air express shipping.Different freight charges with different shipping method.You can consult us for different freight rates before order.
Note: Shipping time may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Usually,for the products which are available to “Add to cart” or “Buy it” and order online,our handling time is 1 – 2 days,and shipping time is 7-9 days to arrive (by air shipping).
Tax
Kindly note that all packages are shipped from China,your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Smartclima is not responsible for these charges if they are applied, they are the responsibility of the customer.You may check with your local Customs Office for more information.
USA Customers- No taxes or duties will be charged for orders shipped to the USA.
Tracking Order
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Shipping to P.O. boxes
Most of our products are too large to fit in a P.O. box.So,please provide a full physical address. Transport companies refuse to delivery goods to P.O box address.
Contact Us
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution in time. Our email to process anything: info@smartclima.com or sale@smartclima.com