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FAQ

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  • How to order

Send your inquiry message on the item page,or send email to us directly,tell us the quantity you need and your location.Then we`ll quote for unit price and freight(by air or by sea).After we agree on price and other business term,we`ll issue proforma invoice ,by which you can pay for the order.

  • What is your payment term

We accept payment by bank transfer / by telegraphic transfer (TT),by Western Union,or by Paypal. If the order value is less than USD2000 payment by TT,your payment must include all banking charges,including beneficiary bank`s charges.

  • What is your shipping method

Depends on order`s weight and volume,we`ll suggest shipping method:by air express(DHL,TNT,FEDEX, ARAMOX) or by sea(FCL,LCL).Of course,you can choose which shipping method you need,and we`ll excute your decision.

You can check our article: Delivery By Sea Or By Air?

  • What is minimum order

Depends on the items.If we have the stock of the item,minimium order is 1pc;If we don`t have the stock of the item or the item need to be customed,we can discuss together to decide minimium order quantity.Pls let us know your possible quantity when you send inquiry. For the sample, which is just one of our present products, and it is just in storage. If does, maybe,client also need pay for the cost of both sample and shipping cost by T/T in advance. In case any customer would require a unique design or demand, we will try our best to satisfy their needs. The unit cost will be higher for small quantities and very particular designs.

  • Who is Smartclima

Smartclima,a compositive supplier for HVACR parts&accessories,providing one-stop solution service for AC project,Ventilation Project, Refrigerating,Heating works&Renewable Energy products.

Smartclima is professional in to source and supply eco-friendly products and renewable energy products. We are full of passion to develop renewable energy products.

Smartclima is revolutionary company to manufacture&supply products for project of Heaing,Ventilating,Air Conditioing,Refrigerating(Brief description:HVACR) and renewable energy products to worldwide customers

By investing on the existed factory and establishing new factory, establishing strict quality controlling system.

  • Why Choose Smartclima

Smartclima is very prefessional in HVACR filed.Smartclima is able to provide clients all around with “one-stop” solution project of Heaing,Ventilating,Air Conditioing,Refrigerating(Brief description:HVACR) and renewable energy products to worldwide customers,suggesting eco-friendly products,and help the customers to save money on the energy. SmartClima put huge time and work to study how to save energy for world people.Recently,it developed high efficient solar panel to be used on solar water heating system.

Smartclima embrace new ideas and try to realize it.New eco-friendly products in the field of HVACR & Renewable Energy is our profession.

  • What`s Smartclima`s advantage in exporting

More than 10 Years of in the filed of HVACR and renewable energy. Has different departments to manufacturering,collecting and exporting.
doing export procedures,Smartclima provide a complete service for you.

Affording a price which might mostly been aggreed with you!

Striving on multural-benefits, respecting our clients’ rights!

  • Can You Send The Brochure With Price List

Usually,we display products on our website http://www.smartclima.com. Pls don`t ask us to send price sheet for all items.You need to choose some types which are popular in your market,and then our representative from related division department in Smartclima will reply you within24hours(Smartclima doesn`t work on Saturday and Sunday). If he think it is time to give you the quotation list, then he/she could do it at once. Otherwise, you must be patient for waiting. In order to avoid any potential market conflicts, we only sold unique items to the unique clients. Also,if you pay for mold,the items from this mould is only to sell to you.Smartclima wouldn`t sell items which the customer already paid for mold to others.

  • Privacy Policy

Smartclima Co.,Ltd. does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.