FAQ-Smartclima

Smartclima is a company to manufacture and export high quality products.Also help customers check,find and collect goods to export.
Smartclima develops network parts,HVAC products,New Energy items,and also other hardware products..it has its own quality control systems.
Joint venture mills and establishs long term contract supply mills that have been qualified by us;

Smartclima is very prefessional in HVACR filed and Networking filed.It is composed two professional team:HVACR team and Networking team.Smartclima is able to provide clients all around with "one-stop" solution from Heating,Ventilation,Air conditioing,Refrigerating accessories& project materials and networking accessories,wiring management equipments. SmartClima put huge time and work to study how to save energy for world people.Recently,it developed high efficient solar panel to be used on solar water heating system.

More than 10 Years of product manufacturering,collecting and exporting experiences. Allied with Cixi Import And Export Corporation who is professional in
doing export procedures,Smartclima provide a complete service for you.
Affording a price which might mostly been aggreed with you!
Striving on multural-benefits, respecting our clients' rights!

Usually,we display products on our website http://www.smartclima.com. Pls don`t ask us to send price sheet for all items.You need to choose some types which are popular in your market,and then our representative from related division department in Smartclima will reply you within24hours(Smartclima doesn`t work on Saturday and Sunday). If he think it is time to give you the quotation list, then he/she could do it at once. Otherwise, you must be patient for waiting. More complementary products are created every days on web. In order to avoid any potential market conflicts, we only sold unique items to the unique clients. Also,if you pay for mold,the items from this mould is only to sell to you.Smartclima wouldn`t sell items which the customer already paid for mold to others.

Usually will be 1 FCL,all prices are quoted based on quantity of a full container. If client need quantity less than a full container,pls let us know your possible quantity when you send inquiry. For the sample, which is just one of our present products, and it is just in storage. If does, maybe,client also need pay for the cost of both sample and shipping cost by T/T in advance. In case any customer would require a unique design or demand, we will try our best to satisfy their needs. The unit cost will be higher for small quantities and very particular designs.

In principal, we only send samples when prices are agreed upon. Generally speaking, our own designs will be sent in a week. For making sample according to your unique picture, photos and other designs drawing, we shall request you to pay for the mold cost as sometimes it need much time and much cost to make samples.

We would try our best to help you to separate yourself from the normal factory branded products to make price comparisons with your competitors and to maximize your opportunity to increase your margins. We can also work effectively as your buying agent in China.

Full loads, part loads, consolidated loads, air shipments, sea shipments......We have a dedicated Shipping & Documents Department to ensure prompt and timely deliveries to any destination throughout the world.